Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal data.
Effective Date: January 1, 2025
Last Updated: January 1, 2025
BPN Solutions LLC ("BPN Solutions," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
1. Information We Collect
Personal Information
We collect personal information that you voluntarily provide to us when you:
- Contact us through our website forms
- Subscribe to our newsletters or communications
- Request information about our services
- Create an account or use our services
- Participate in surveys, contests, or promotions
This may include:
- Name and contact information (email, phone, address)
- Company information and job title
- Communication preferences
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect certain information:
- IP address and location data
- Browser type and version
- Operating system
- Pages visited and time spent on our site
- Referring website or source
- Device information
Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your experience, analyze site usage, and assist in our marketing efforts. You can control cookie settings through your browser preferences.
2. How We Use Your Information
We use the information we collect for legitimate business purposes, including:
- Service Delivery: To provide, maintain, and improve our services
- Communication: To respond to inquiries and provide customer support
- Marketing: To send promotional materials and updates (with your consent)
- Analytics: To understand how our website and services are used
- Legal Compliance: To comply with applicable laws and regulations
- Security: To protect against fraud and ensure system security
- Business Operations: To manage accounts, process transactions, and maintain records
3. Legal Basis for Processing
We process your personal information based on:
- Consent: When you have given clear consent for specific purposes
- Contract Performance: To fulfill our contractual obligations
- Legitimate Interests: For our business operations, subject to your rights
- Legal Compliance: To meet legal and regulatory requirements
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share information in the following circumstances:
- Service Providers: With trusted third parties who assist in our operations
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Consent: When you have explicitly consented to sharing
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:
- Encryption of data in transit and at rest
- Access controls and authentication
- Regular security assessments
- Staff training on data protection
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer needed, we securely delete or anonymize it.
7. Your Privacy Rights
Depending on your location, you may have the following rights:
General Rights
- Access: Request information about your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Receive your data in a portable format
- Objection: Object to certain processing activities
- Restriction: Limit how we process your data
GDPR Rights (EU/EEA Residents)
If you are in the European Union or European Economic Area, you have additional rights under GDPR, including the right to lodge a complaint with a supervisory authority.
CCPA Rights (California Residents)
California residents have specific rights under the California Consumer Privacy Act, including the right to know, delete, and opt-out of the sale of personal information (note: we do not sell personal information).
8. International Transfers
If we transfer your personal information outside your country of residence, we ensure appropriate safeguards are in place to protect your data, such as adequacy decisions, standard contractual clauses, or other approved transfer mechanisms.
9. Children's Privacy
Our services are not intended for individuals under 13 years of age (or 16 in the EU). We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it promptly.
10. Third-Party Services
Our website may contain links to third-party services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
11. Updates to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.
12. Contact Information
If you have questions, concerns, or wish to exercise your privacy rights, please contact us:
BPN Solutions LLC
Email: support@bpnsolutions.com
Website: Contact form at https://www.bpnsolutions.com/contact
Response Time: We aim to respond to all privacy requests within 30 days.
For EU/EEA residents, you may also contact your local data protection authority if you believe your privacy rights have been violated.
This privacy policy demonstrates our commitment to protecting your personal information and complying with applicable privacy laws, including GDPR, CCPA, and other international data protection regulations.