Abode Home Concierge
Premium Home Management Platform
A full-stack home concierge platform built with Next.js, Firebase, and TypeScript featuring Client Nook—a personalized dashboard for homeowners—plus a comprehensive admin system for service coordination, vendor management, and unified billing.
Platform Overview
Main client dashboard with service overview and quick actions
Client Nook personal dashboard with service history
Service request tool with photo upload and priority selection
Admin portal for managing clients and service assignments
Vetted service provider network and assignment workflows
The Challenge
Discerning homeowners in Indianapolis needed a streamlined way to manage all their home maintenance, repairs, and upkeep through a single trusted point of contact. Meanwhile, service providers needed efficient tools to coordinate vetted professionals and manage complex client relationships while maintaining the highest standards of service.
Key Problems to Solve:
- Fragmented Services: Homeowners juggling multiple vendors, schedules, and invoices
- Lack of Visibility: No central place to track what's been done or what's upcoming
- Service Quality: Difficulty ensuring consistent, premium service across all providers
- Communication Gaps: Inefficient back-and-forth between homeowners and service teams
- Operational Complexity: Admin team needed tools to coordinate vetted professionals efficiently
Our Solution
We developed a complete full-stack platform for ABODE Home Concierge built with Next.js, React, and TypeScript, featuring a sophisticated marketing landing page and a dual-portal system. The centerpiece is Client Nook—a Firebase-authenticated private dashboard where homeowners view upcoming services, track completed tasks, submit new requests with photo uploads, and review consolidated billing history. The platform uses Firestore for real-time data synchronization between client and admin portals.
The comprehensive admin system enables efficient coordination of vetted professionals through role-based access control, service assignment workflows, and client relationship management. Built with Tailwind CSS for responsive design, Stripe for payment processing, and deployed on Vercel for instant performance with server-side rendering and optimized image delivery.
Key Features Built:
Client Nook Dashboard
Personalized portal for homeowners to view services, track tasks, and manage requests in one place.
Real-Time Service Scheduling
Firestore-powered scheduling with automated calendar sync, service reminders, and status updates.
Unified Stripe Billing
Single monthly invoice via Stripe consolidating all services with detailed breakdowns and payment history.
Role-Based Admin System
Firebase Authentication with admin roles for job coordination, vendor management, and client oversight.
Service Request with Photo Upload
Firebase Storage integration for photo uploads, priority designation, and request tracking.
Vendor Assignment Workflows
Automated assignment system for managing vetted professional network and service coordination.
Automated Notifications
Email and SMS alerts for service confirmations, completions, and billing updates.
Technology Stack:
- Frontend Framework: Next.js (App Router with SSR), React, TypeScript for type safety
- Styling: Tailwind CSS for responsive design with custom brand theming
- Backend & Database: Firebase Firestore for real-time data sync between client and admin portals
- Authentication: Firebase Authentication with role-based access control (client vs admin)
- File Storage: Firebase Storage for service request photos and documentation
- Payment Processing: Stripe for unified billing, invoicing, and payment history
- Notifications: Automated email and SMS alerts for service updates and billing
- Performance: Next.js Image optimization, Server-Side Rendering for fast initial loads
- Hosting & Deployment: Vercel with global CDN for instant worldwide delivery
Results & Impact
Created a seamless home management experience that consolidates all services into a single monthly bill, providing homeowners with complete visibility and control while enabling ABODE to efficiently coordinate trusted professionals and deliver exceptional service. The platform successfully bridges the gap between premium service expectations and operational efficiency.
Key Outcomes:
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