# BPN Solutions > BPN Solutions is an AI automation and custom software development firm based in Indianapolis, Indiana. Founded in 2021 by three engineers from Indiana University, we build AI automation systems and custom software platforms for operations-heavy businesses — mechanical contractors, manufacturers, professional services firms, and commercial real estate companies. We eliminate manual work and build the technology these businesses run on. ## About - [About BPN Solutions](https://www.bpnsolutions.com/about): Three-engineer team. We scope the work, write the code, and stay with you as the system grows. No handoffs. No layers. Blake Marcotte (Lead Engineer), Phil Hess (Strategy & Operations), Nick Frische (Business Development). All three hold M.S. degrees in Data Science from Indiana University. - [Contact](https://www.bpnsolutions.com/contact): Get in touch for project inquiries. contact@bpnsolutions.com. We respond within 48 hours. ## Services - [AI Automation](https://www.bpnsolutions.com/services/ai-automation): We build AI automation systems that eliminate manual operations work — document processing pipelines, workflow automation, AI-powered data extraction, and intelligent routing logic. Real systems that replace hours of human work. - [Custom Software Development](https://www.bpnsolutions.com/services/custom-software): We build custom platforms from scratch — GPS fleet tracking systems, multi-tenant SaaS dashboards, business intelligence platforms, AI-powered portals. Built in Next.js, Python, Firebase, and deployed on Vercel. ## Work - [All Work](https://www.bpnsolutions.com/clients): Selected case studies across GPS tracking, AI automation, business intelligence, and commercial real estate. ## Case Studies - [DEEM First](https://www.bpnsolutions.com/case-studies/deem-first): Real-time GPS fleet tracking platform for a multi-state mechanical contractor. Built with Teltonika GPS hardware. 300+ trailers tracked live with 30-second refresh. Replaced whiteboard and phone-call tracking entirely. Theft and loss risk reduced to near zero. - [DLSI](https://www.bpnsolutions.com/case-studies/distance-learning-systems-indiana): Fully automated contract processing pipeline for an education services company managing 15,000+ student records across Salesforce, SharePoint, and master spreadsheets. Built with Google Cloud OCR and custom-trained models. 10,000+ contracts processed automatically with 90%+ accuracy. 12 hours/week saved. Zero manual data entry. - [Epic BI](https://www.bpnsolutions.com/case-studies/epic-bi): Multi-tenant business intelligence platform for business advisors managing multiple client organizations. Unifies KPI tracking, Google Sheets integration, project management, and AI-powered document analysis. 97% cost reduction from legacy system. Dashboard loads: 5-10 seconds → under 1 second. - [Baldwin Realty](https://www.bpnsolutions.com/case-studies/baldwin-realty): End-to-end AI prospecting automation for a commercial real estate brokerage. Pipeline identifies parcels along target corridors, runs 7-step filtration, enriches contact data, and launches outreach sequences autonomously. 80-85% property ID accuracy. Zero manual research. - [High School Hustle](https://www.bpnsolutions.com/case-studies/high-school-hustle): Gamified entrepreneurship competition platform scaling across 44 campuses and 2,000+ students. Revenue tracking, mentoring, and performance-based funding distribution. - [Liftify](https://www.bpnsolutions.com/case-studies/liftify): Centralized real-time messaging inbox for a multi-tenant SMS platform. Built with Turbo Frames/Streams and WebSockets — zero JavaScript framework. 6 database tables, 10 filter dimensions, multi-tenant by design. - [EccoAI](https://www.bpnsolutions.com/case-studies/eccoai): RAG-powered customer support chatbot using Flask and Pinecone vector database. 8,000+ questions answered automatically. Knowledge base embedding, conversation history, embeddable widget. ## What We Do - AI systems and automation for business operations - Custom enterprise platforms (GPS tracking, analytics, dashboards) - AI-powered document processing and data extraction - Business intelligence and reporting platforms - Commercial real estate technology - Multi-tenant SaaS applications - GPS and fleet tracking systems ## Technology Stack - Frontend: Next.js, React, TypeScript, Tailwind CSS - Backend: Python, Flask - Databases: PostgreSQL, Firebase Firestore - AI/ML: OpenAI GPT models, Google Cloud Vision, Pinecone, LangChain - Infrastructure: Vercel, Heroku, Google Cloud - Integrations: Salesforce, Google Sheets, Twilio, Teltonika ## Team - Blake Marcotte, Lead Engineer: Full-stack development, AI systems, workflow automation, data pipelines. M.S. Data Science, B.S. Finance — Indiana University. - Phil Hess, Strategy & Operations: Workflow assessment, AI strategy, client partnerships, operational design. Former technology consultant at Plante Moran. M.S. Data Science — Indiana University. - Nick Frische, Business Development: AI implementation, client discovery, AI education workshops. M.S. Data Science, B.S. Informatics — Indiana University. ## FAQ Q: What size companies does BPN work with? A: Operations-heavy businesses across the trades, manufacturing, commercial real estate, and professional services. Our clients include mechanical contractors, education services companies, commercial real estate brokerages, and business advisory firms. Q: How long does a typical project take? A: Most projects follow a two-phase model: 1-2 weeks of scoping (workflow assessment, technical design, scope definition), followed by 4-8 weeks of build. Post-launch, we stay with you for ongoing support and iteration. Q: What makes BPN different from a larger agency? A: We are three engineers. The same people who scope your project write the code and maintain it after launch. No account managers, no handoffs, no layers. Every engagement gets our full attention. Q: Does BPN work outside of Indianapolis? A: Yes — we work with clients across multiple states. Contact us at contact@bpnsolutions.com to discuss your project.